Customer Testimonials
Joe Bullard always provides excellent customer service!!! Roosevelt Harris in sales and Nick in service are always a pleasure to work with.
The Service Department is always great to work with! I went in for routine maintenance and waited at the dealership. They had me in and out in no time!
Excellent service, my advisor is a 5 star professional. The service department is a pleasure to do business with.
The Service Department Team greets you promptly upon arrival. There was an issue found during routine inspection. The issue was taken care of during my visit. The team is exceptional in caring for the customer and their car. Nick and Bobby are amazing associates. They keep you updated every step of the process.
Seamless visit for a "routine" oil change & tire rotation. Also, managed to get rear brakes and rotors done! Service writers are always on their game!
Bobby customer service is OUTSTANDING! He cares about the customers needs with their vehicle & keeps them posted while waiting.
The hole staff was friendly and helped us get into a different car without a headache...from the sales person Justin Farmer to the office staff to finance manager...we appreciate everyone of yall...
Very professional, Didn’t have tie exact 20’’ tires so gave me a nice loaner vehicle and let me keep it two days to work around my schedule. All people were very nice
Great service, they even provide you with a shuttle service if you need a ride
It was fabulous!! Im 80. Not having to drive 40 miles to the dealership was a blessing. Thank you for having this service. The gentleman was super nice as well!
We recently had the opportunity to receive a mobile service oil change at home on my XT6. The service department called me the day before my scheduled appointment and confirmed the services I would be needing. The technician, Dylan, showed up on time and was extremely professional throughout the entire process. I was able to work from home during my oil change and cabin filter replacement. I also had the wipers replaced. I would highly recommend this service from Joe Bullard Cadillac to everyone!
Joe Bullard has always done a great job.. This is why we make the drive from Pensacola to Mobile. We have bought both new and used from Joe Bullard Cadillac. They under promise and over deliver. Fair, honest and fast. Jake has always done a great job of taking care of us but everyone we come in contact with at Joe Bullard is polite, professional and competent. I would recommend them 100%
Each time I take my XT5 into Joe Bullard Cadillac, the service department personnel are courteous and efficient. Yesterday's visit was no exception. I appreciate the quality of service I receive from this dealership.