Everyone is very friendly and attentive to all of their customers. They make you feel valued and appreciated.

Upon arrival, I was immediately greeted and received in the service office. The service clerk processed my paperwork, informed me of approximate length of service, asked if I was waiting, had or needed a returned ride. Choose to wait, I was shown to the waiting area. While waiting, I was constantly informed of the status of my vehicle. In other words, I was treated very promptly, courteously, and professionally.

Great service experience. I had an issue and was given an appointment the next morning. The work was done promptly and the customer service was top notch. BTW, this is my third purchase from the dealership.

This dealership HAS IT RIGHT! The service department is where it's at!! I am on team Halley and Robert. They communicate and are very knowledgeable; explain situations plainly so you understand what's going on with your vehicle. There are no tricks or gimmics. Just plain, old school outstanding customer service. They care and they make every effort to make sure you are taken care of. Joe Bullard Cadillac is the only place I buy and service my cars.

The staff was very courteous and ensured that my service needs were addressed. The repair time was fast and I was very impressed.

Very good service, they were on time, and efficient, kind, understanding, helpful and answered all questions in a timely manner.

Solomon Ramos was a great salesman. Very professional dealership. Made everything easy. Would definitely go back to buy another car. Made us feel like more than just a number

THIS WAS THE BEST EXPERIENCE EVER, THEY SHOWED SO MUCH COMPASSION!!! CHRISTIAN IS THE BOMB.COM, THE GUY NEEDS A RAISE. I WOULD DEFINITELY REFER SOMEONE TO JOE BULLARD

Very satisfied with the service I received. Enjoy working with Nick he always seems to get the job done to my satisfaction the first time.

Always helpful, knowledgeable, and willing to answer any and all questions! Service dept is above excellent with quick check in and prompt updates. Had to keep my car for several, they rented me a car! Thank you Joe Bullard.

Joe Bullard Cadillac is the best! Everyone is very professional and very accommodating. They provide excellent service and always follow up to ensure everything was taken care of.

We live in Destin, Fl and have several dealers in our area, but prefer to go to Joe Bullard in Mobile, AL to purchase our Cadillac. This is our second Cadillac that we have purchased from them. They always do what they promise, the atmosphere is wonderful. They are all very friendly and welcoming and our salesperson Cindy has been very helpful with everything from start to finish.

I am the 3rd generation that has done business with the Bullard Automotive group in my family... I have purchased from Joe Bullard Cadillac several times and just love these people.. They treat you like family, and that is not just "nice survey" speak.. They are fantastic people, great service and sales and really care about you as a person, not just a customer.. You matter to them, and that says a lot in todays world.

Phenomenal Customer Service!!! We had an issue, and they went above and beyond to help us get back on the road. The best experience that I’ve ever had with a dealership or a service department.

I've dealt with Joe Bullard for many years. I have bought several cars from them and also used their Collision Center. Their Service Department is excellent—they always do what they promise, quickly and well.

Joe Bullard Cadillac made my experience seamless. Everyone was very courteous Especially Roosevelt Harris.. I highly recommend Joe Bullard Cadillac.

The service department was very responsible and helpful. I didn’t have an appointment and still they accepted my car. Thank you.

I have done business with Joe Bullard for more than 10 years. Recently I had major engine work done due to a part failure. I received my car back and after 800 miles I had catastrophic engine failure. Joe Bullard was faced with a tough decision......do the right thing and warrant the earlier work or simply tell me that they had no liability. I worked with the GM Jennifer Clark and Service Manager Tyler Mims to try and find a fair solution. After many discussions we were able to find an equitable solution. I'm back in my car and spreading the positive word about this fine group of people. Joe Bullard and Ty Bullard should be very proud of their Jaguar Team! Most dealerships faced with this situation would have turned their back on me. Not the Bullard team. I couldn't be happier with my decision to do business with them. Customer for life!!!

The service dept. was excellent. Very easy the schedule appt. I’m and out within a few hours. They even made a recall repair that I wasn’t aware of while it was there.

Always courteous employees that make customer feel welcome and appreciated. Always make sure you're satisfied.

Great service on my recall. I didn’t purchase from Joe Bullard, but they treated me like royalty anyway. They will see me for all of my Cadillac needs!

My salesman was Floyd Robinson and he went above and beyond for me and to accommodate my needs. The entire dealership was very nice courteous and attentive to me while purchasing my new Cadillac and when I returned for service. I give 5 ⭐️⭐️⭐️⭐️⭐️

Very please with service will be coming back for my next oil change and check up

My trips have always been good experiences. Always treated like a valued customer. Thank you.

I have always been extremely pleased with the service at Joe Bullard. The employees are very knowledgeable, courteous, and friendly.