Customer Testimonials
Great service with a personal touch. My service tech was Mr Bobby. He made sure our vehicle was taken care of in a timely manner and addressed a critical warranty isssue. Thank you Joe Bullard.
Very professional and will answer any questions you may have. Very understanding. Awesome customer service
I am a claims adjuster with American Auto Shield and I had been working with Bobby at Joe Bullard to repair a mutual customers vehicle. The requested repairs were not what we would call "commom" repairs and they were extremely helpful in assisting us with verifying the items that were needed for the repair. They were always easy to make contact with, provided all necessary information to verify these failures and they were willing to work with us on the repair costs so that there were no additional expenses not covered by the contract charged to the customer. ... Read More DealerRater - Oct 23, 2026
Always a great experience. Great communication throughout the entire process. Whether you’re buying a car or getting service Joe Bullard Cadillac should be your first choice.
Joe Bullard never disappoints. Mr. Bobby is top notch. Give that man a bonus!!!. His customer service skills are commendable. He’s polite, knowledgeable and he kept me informed. If there’s anything he can do to help me, he will do it. I appreciate great customer service and I am here to let everyone know that Joe Bullard Cadillac is the place to go to buy and to receive service. THANK YOU!!!! My only suggestion is to have more loaners available. I say it all the time but it is very convenient to be able to get some errands ... Read More DealerRater - Oct 15, 2026
I have a 2022 XT6 that I get serviced at Joe Bullard Cadillac. I am very pleased with the high level care that is shown to their customers. 9/9/26 was no different other than having Mr. Bobby as my POC. He is top notch!!! Thank you Mr. Bobby for taking care of me and my vehicle. I was even afforded a loaner as my service would take three hours. THANK YOU!!! I was able to go home and take care of house work while my car was being serviced. I felt heard and appreciated. THANK YOU again for ALL that you do.
... Read More DealerRater - Sep 11, 2026
Friendly and professional service. Employees all greeted me and made sure I was comfortable while waiting. Great service !
The service was great. Nick was very they courteous the service that I came in was didn’t take very long 45 minutes to an hour, which was great
Joe Bullard has the best customer service. Polite, clean, and accommodating. Highly recommend the dealership and customer service. .
Joe Bullard always provides excellent customer service!!! Roosevelt Harris in sales and Nick in service are always a pleasure to work with.
The Service Department is always great to work with! I went in for routine maintenance and waited at the dealership. They had me in and out in no time!
Excellent service, my advisor is a 5 star professional. The service department is a pleasure to do business with.
The Service Department Team greets you promptly upon arrival. There was an issue found during routine inspection. The issue was taken care of during my visit. The team is exceptional in caring for the customer and their car. Nick and Bobby are amazing associates. They keep you updated every step of the process.
Seamless visit for a "routine" oil change & tire rotation. Also, managed to get rear brakes and rotors done! Service writers are always on their game!
Bobby customer service is OUTSTANDING! He cares about the customers needs with their vehicle & keeps them posted while waiting.